Benefits Advice Services

For information and advice on Housing Benefit and Council Tax Support please contact the Benefits and Revenues Customer Services Section either by telephone on 01773 841470 or by visiting us at the Town Hall Ripley. Our email address is benefits@ambervalley.gov.uk

Alternatively you can speak to a Benefits Advisor at one of the Town Centre Offices between 12.00pm and 2.00pm on the following days:

At Alfreton on the first Monday of each month, at Belper on the first Tuesday of each month and at Heanor on the first Friday of each month.

If you require help with general welfare benefits issues you could contact one of the following:-

  • Derbyshire County Council Welfare Rights
  • The Unemployed Workers' Centre
  • Citizens Advice Bureau

 

Derbyshire County Council Welfare Rights - you can phone the Benefits Helpline on 01629 531535 Monday to Friday between 11.00am to 4.30pm or email on welfarebenefits@derbyshire.gov.uk Please see the link to Derbyshire County Council's website for more details.

The Derbyshire Unemployed Workers' Centre - the main office is situated at Chesterfield. Their helpline telephone number is 01246 231441. Outreach offices are also run at the Alfreton, Heanor and Somercotes. Please see the link to Derbyshire Unemployed Workers' Center for more details.

Citizens Advice Bureau - the CAB service have an online service that provides independent advice on your rights and on the benefits that you can claim. The Derbyshire Dales, Amber Valley and Erewash CAB have several offices in Amber Valley.  More information can be found in the Citizens Advice Beureax section or see the related links.

Use our online benefits calculator to check your benefits entitlement.

 

Contact Details
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Do you need further information?

If for some reason you are unable to find the information which you require on our website, you can contact us by the following methods.


address logoAmber Valley Borough Council, Town Hall, Market Place, Ripley, Derbyshire, DE5 3BT
address logo01773 841470 *Calls are recorded for quality and training purposes
address logobenefits@ambervalley.gov.uk
address logoComplete our online enquiry form
address logoText the word COUNCIL followed by your message to 60060 *Standard network rates apply
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