Lost Dogs

The Dog Control helpline is open from 8.30am-4.30pm Monday to Friday, 10.00am-4.30pm on Wednesday.

If you have lost a dog between those hours

Ring the Dog Control Helpline on 01773 841335 to speak to a member of staff who will ask you for the following information:

  • Your name and address.
  • Contact telephone number
  • Description of your dog
  • If it is wearing identification or is identichipped.
  • Where and when you lost your dog.

If you have lost a dog outside those hours

Ring the Dog Control Helpline on 01773 841335.
You will be given the option to transfer to the Emergency Duty Officer who will advise you accordingly.

If you would like to ring the Emergency Duty Officer direct, you can dial 01773 841414.

The Council's Found Dog register will be checked to see if your dog as been picked up by a Dog Control Officer.

If we find your dog we will contact you as soon as possible to arrange for its return.

If your dog is wearing a collar and disc or is identichipped, it will be returned directly to you free of charge. (This applies only if you are contactable and have not had previous free returns)
If your dog has been kennelled you will be required to pay detention and kennelling charges on its return.

The Authority has a legal obligation to kennel a dog for 7 days and it will then be eligible for rehoming.

Amber Valley Borough Council enforce the Environmental Protection Act 1990 which makes it an offence for a dog to freely roam the streets and clearly states that dogs must be wearing a collar and disc stating the owners name and address. A fine of up to £5000 can be incurred.

If you find your dog, please let us know as soon as possible so that it can be removed from our records.

Contact Details
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Do you need further information?

If for some reason you are unable to find the information which you require on our website, you can contact us by the following methods.


address logoAmber Valley Borough Council, Environmental Services, Town Hall, Ripley, Derbyshire, DE5 3BT
address logo01773 841335 *Calls are recorded for quality and training purposes
address logoenvadmin@ambervalley.gov.uk
address logoComplete our online enquiry form
address logoText the word COUNCIL followed by your message to 60060 *Standard network rates apply
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