Garden Waste

The Council is pleased to inform you that the garden waste collection service will be provided again in 2018. Customers will receive 20 collections of garden waste on a fortnightly basis. 

When do garden waste collections start?

Garden waste collections start from Monday 26 February 2018 and finish on Friday 30 November 2018.

The garden waste collection service is available to all residents in Amber Valley – except for residents who have communal waste collections or are on bag collections.

Leaves

Cost of the garden waste service in 2018

  • For existing customers with a garden waste bin the cost of the collection service has remained at last years price of just £40 for the first bin. 
  • New customers joining the garden waste service that do not have a bin will need to pay £40 for the service and £20 to cover the cost of a bin. 
  • Residents can have more than one garden waste bin as part of the service. It will cost £20 for an additional garden waste bin to be collected and £20 to supply each additional bin.


How can you pay for your garden waste bin

The easiest way to pay for your garden waste bin is:

  1. online via our garden waste payments page; or
  2. by calling the Refuse and Recycling Hotline on 01773 841440.  


When should you pay for your garden waste bin

Residents are encouraged to pay now for the garden waste service.

Paying early ensures customers have sufficient time to receive their Welcome Pack containing the tamper proof bin sticker and any new bin(s) they have ordered. Please note that at busy times it may take up to 15 working days to process requests for a Welcome Pack to be sent.

Garden waste bins that do not have a 2018 tamper proof sticker stuck on them will not be emptied.

Can I still pay for the garden waste service if collections have already started?

Residents can sign up for the garden waste service throughout the collection year.  However, the cost of the service will remain at £40 for the year and will not be reduced.

Any missed garden waste collections due to payments not being received in time, or stickers not being placed on the bin, will not be refunded.

Welcome pack 2018

Customers will receive a Welcome Pack after they have paid for their garden waste bin. The Welcome Pack contains a tamper proof bin sticker and a list of the bin collection dates which are on the other side of the letter.

  1. The bin sticker must be fixed to the garden waste bin to prove the collection fee for 2018 has been paid.
  2. The bin collection dates are on the other side of the letter. Customers should keep their letter so they know when their bin will be collected.


Garden waste collection schedule

Customers can also use the My Property page to find out when their garden waste bin will be emptied in 2018. 

Grass

Participating in the garden waste service is beneficial to the environment and residents too! The service ensures that residents can easily get rid of their garden waste throughout the growing season. The garden waste collected from residents is turned into a soil improver and re-used instead of being disposed of in a landfill site.  

Acceptable items - yes please!

  • Leaves
  • Twigs
  • Prunings
  • Grass cuttings
  • Weeds and Plants
  • Cut flowers
  • Small branches (no larger than 3 inches/7.5cm in diameter)


Unacceptable items - no thank you!

  • Food waste (cooked or uncooked including fallen fruit and garden vegetables)
  • Plastic (plant pots, seed trays, plastic bags)
  • Soil
  • Bricks
  • Rubble
  • Household waste
  • Wood
  • Animal bedding
  • Animal faeces


Garden waste collection policy

  • Please make sure your bin is put out for collection by 6:30am on collection day.
  • Your bin lid must be closed properly.
  • Extra bags of garden waste by the side of the bin will not be collected unless authorised by the Council.
  • Garden waste must be put loose into the garden waste bin. Please do not put your garden waste inside any plastic or paper bags even if these bags say that they are biodegradable.
  • If your garden waste bin contains any unacceptable items of waste it will not be emptied.
  • Missed collections of garden waste must be reported by 12 noon on the next working day.
  • If garden waste is stuck or frozen inside your garden waste bin the Council will not return to empty the bin but will take additional garden waste on the next collection day.
  • For further information read our full Terms and Conditions of the Garden Waste Collection Service.


Existing customers that no longer wish to receive garden waste collections

If you are an existing customer and you do not wish to receive the garden waste service in 2018 please note that the Council does not intend to remove your garden waste bin.

Home composting

If you do not wish to use the garden waste service and would prefer to compost, you can purchase a discounted compost bin through the scheme run by Derbyshire County Council. With a home composting bin you can compost your garden / vegetable waste at home and have the added benefit of producing free soil conditioner for your garden

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Do you need further information?

If for some reason you are unable to find the information which you require on our website, you can contact us by the following methods.


address logoAmber Valley Borough Council, Town Hall, Ripley, Derbyshire, DE5 3BT
address logo01773 570222 *Calls are recorded for quality and training purposes
address logoenquiry@ambervalley.gov.uk
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