At the Council meeting in September 2016, a decision was made to re-introduce a charge for the garden waste collection service. The service will be available to all customers - except those who are currently on communal or bag collections.
The collection period will run from Monday 27 February 2017 until Friday 1 December 2017. Customers will receive 20 collections on a fortnightly basis, providing they subscribe to the service well in advance of collections commencing.
The garden waste service is beneficial to the environment and also for residents too! All the garden waste collected is sent for composting and turned into a soil improver instead of being disposed of in a landfill site.
Registering and paying for the garden waste service in 2017
The easiest way to pay for your garden waste bin is online.
- If you are an existing garden waste customer and already have a green bin with a brown lid, you will need to pay:
£40 - for your garden waste bin to be collected for a year.
- If you are a new customer requiring a garden waste collection and do not have a bin, you will need to pay:
£20 - for a garden waste bin to be supplied to your property, and;
£40 - for the garden waste bin to be collected for a year.
All customers signing up to the scheme can have more than one garden waste bin if they wish, by paying an extra £20 to cover the cost of supplying the bin and a further £20 to cover the cost of collections.
To pay for your garden waste bin(s) online please go to our Garden Waste Payment Page and follow the payment instructions using your credit or debit card.
Alternatively you can pay using the telephone 01773 841326.
Office hours are Monday to Friday 9.00am – 4.30pm and Wed 10.00am – 4.30pm.
Information and charges for 2017
When should I pay for my garden waste bin?
Residents are requested to sign up as soon as possible to allow sufficient time for a Welcome Pack to be sent to their address.
The Welcome Pack will contain the bin collection dates and a tamper proof sticker that must be fixed to the garden waste bin to prove the collection fee for the year has been paid.
Please note, at busy times it can take up to 15 working days to process requests to join the service. Therefore if residents are not signed up well before the service begins they may not receive their Pack before collections start.
Any garden waste bins that do not have a tamper proof sticker attached to show they have paid to receive the service will not be emptied.
Residents can sign up for the garden waste service throughout the collection year. However, the cost of the service will remain at £40 for the year and will not be reduced. Any missed garden waste collections due to payments not being received in time, or stickers not being placed on the bin, will not be refunded.
Garden Waste Collection Schedule
Please use the My Property page to find out when your garden waste bin will be emptied in 2017.
Existing customers that no longer wish to receive garden waste collections
If you are an existing customer and you do not wish to receive the garden waste service in 2017 please note that the Council does not propose to collect your garden waste bin.
Acceptable Items - Yes Please!
- Grass cuttings
- Weeds and Plants
- Cut flowers
- Small branches (no larger than 3 inches/7.5cm in diameter)
Unacceptable Items - No Thank You!
- Food waste (cooked or uncooked including fallen fruit and garden vegetables)
- Plastic (plant pots, seed trays, plastic bags)
- Household waste
- Animal bedding
- Animal faeces
Garden Waste Collection Policy
- Your garden waste bin must be placed at the edge of your property from 6.30 am on your collection day.
- Your bin lid must be closed.
- No extra bags of garden waste by the side of the bin will be collected unless authorised by the Council.
- Garden waste must be put loose inside your garden waste bin. Please do not put your garden waste inside any plastic or paper bags even if these bags say that they are biodegradable.
- If your bin contains any unacceptable items of waste it will not be emptied.
- Please make sure your bin is placed out for collection by 6:30am on your scheduled collection day.
Missed collections of garden waste must be reported by 12 noon on the next working day.
If garden waste is stuck or frozen inside your garden waste bin the Council will not return to empty the bin but will take additional garden waste on the next collection day.
For further information read our full Terms and Conditions of the Garden Waste Collection Service.
If you do not wish to use the garden waste service and would prefer to compost, you can purchase a discounted compost bin through the scheme run by Derbyshire County Council. With a home composting bin you can still compost your garden / vegetable waste at home and have the added benefit of producing free soil conditioner that you can use on your garden.