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Council performance

Description of service

The Council judges its performance against the achievement of its short, medium and long term objectives which are set until 2015. Performance is assessed against the achievement of following:

  • The overall vision
  • 6 long term strategic objectives
  • 15 priorities for improvement
  • An annual Corporate Action Plan designed to deliver the 15 priorities for improvement

This information is set out in the Corporate Performance Plan. To view please click on the link opposite.

2004-05 Performance

The Audit Commission made the following findings in relation to Amber Valley Borough Council since the Comprehensive Performance Assessment in 2004.

  • Council has identified its strategic objectives in its corporate plan which reflects its priorities for improvement
  • Made improvements across priority services areas
  • Improved access to services
  • Achieved high levels of street cleanliness and improving waste recycling
  • Performance of best value performance indicators is mixed
  • Alligned the community plan and the Council's corporate plan
  • Introduced a new performance management framework

Action plans are in place deliver improvements within under performing areas and to strive for continuous improvement across the Council.

The outcome of the 2005/06 Audit and Inspection letter will be available later in the financial year.

To view the 2004/05 Audit and Inspection letter click on the link on the right hand side under further information.

Contact Details

Telephone01773 570222 - The Council's switchboard is open from 09:00 to 16:30 Mon, Tue, Thu and Fri and 10:00 to 16:30 Wed excluding bank holidays and certain other discretionary holidays.
Telephone01773 841343 - Faxes received outside of normal working hours will be dealt with the following working day.
TelephoneTown Hall, Market Place, Ripley, DE5 3BT - You can visit the Council's main office which are open from 09:00 to 16:30 Mon, Tue, Thu and Fri and 10:00 to 16:30 Wed excluding bank holidays and certain other discretionary holidays. Click on the address for a location map. This is also the main postal address.
TelephoneTown Centre Offices in Alfreton, Belper, Heanor and Ripley. The Council has offices in each of the 4 town centres that can be used to access a wide range of services.