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Benefits

Description of service

The benefits system provides practical help and financial support if you are unemployed and looking for work. It also provides you with additional income when your earnings are low, if you are bringing up children, are retired, care for someone, are ill or have a disability.

The Department for Work and Pensions (DWP) manages most benefits through Jobcentre Plus offices. Benefits and entitlements for pensioners are dealt with through a network of pension centres which provide a service for those who need additional help and support. Housing Benefit and Council Tax Benefit is administered by the Council.

To qualify for a particular benefit you must meet the conditions that the government specifies. For example, to claim Child Benefit you must be responsible for bringing up a child.

To apply for a benefit you'll normally have to fill in an application form and provide supporting information.

Contact Details

Telephone Telephone: 01773 841470 - The Benefits and Revenues Customer Services Section is open from 09:00 to 16:30 Mon, Tues, Thurs and Fri and between 10:00 to 16:30 on Weds to Fri (excluding bank holidays and certain discretionary holidays.)
TelephoneFax: 01773 841462 - Faxes received outside of normal working hours will be dealt with the following working day.
Email Addressbenefits@ambervalley.gov.uk - Emails received outside of normal working hours will be dealt with the following working day.
TelephoneTown Hall, Market Place, Ripley, DE5 3BT - You can visit the Council's main office which are open from 09:00 to 16:30 Mon, Tue, Thu and Fri and 10:00 to 16:30 Wed excluding bank holidays and certain other discretionary holidays. Click on the address for a location map. This is also the main postal address.
TelephoneTown Centre Offices in Alfreton, Belper, Heanor and Ripley. The Council has offices in each of the 4 town centres that can be used to access a wide range of services.