For information and advice on Housing Benefit and Council Tax Benefit please contact the Benefits and Revenues Customer Services Section either by telephone on 01773 841470 or by visiting us at the Town Hall Ripley. Our email address is benefits@ambervalley.gov.uk
Alternatively you can speak to a Benefits Advisor at one of the Town Centre Offices between 10.00 and 12.00 on the following days:
At Alfreton on the first Monday of each month, at Belper on the first Tuesday of each month and at Heanor on the first Friday of each month.
If you require help with general welfare benefits issues you could contact one of the following:-
- Derbyshire County Council Welfare Rights
- The Unemployed Workers' Centre
- Citizens Advice Bureau
Derbyshire County Council Welfare Rights - you can phone the Benefits Helpline on 0845 1202985 Monday to Friday between 11.00 am to 4.30 pm or email on welfarerights@derbyshire.gov.uk Please see the the link to Derbyshire County Council's website for more details.
The Derbyshire Unemployed Workers' Centre - the main office is situated at Alfreton House on the High Street, Alfreton. The opening times are Wednesday and Thursday between 9.00 am and 12 Noon and between 1.00 pm and 4.00 pm. The telephone number for this office is 01773 832237. The telephone number for the main office in Chesterfield is 01246 231441.
Outreach offices are also run at the Salcare building in Heanor on Friday between 8.30 am and 12.30 pm and in the Parish Hall, Nottingham Road Somercotes on Tuesday between 1.30 pm and 4.00 pm.
The Derbyshire Unemployed Workers' Centre do provide home visits for the sick and disabled throughout the area.
Citizens Advice Bureau - the CAB service have an online service that provides independent advice on your rights and on the benefits that you can claim. The Mid-Derbyshire CAB is located in Matlock but they have several other offices in Amber Valley. Please see the attached link to find your local office and their contact details.
