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Carer's allowance

Description of service

Carer’s Allowance is a benefit to help people who look after someone who is disabled. You do not have to be related to, or live with, the person you care for.

You can claim Carer’s Allowance if you are aged 16 or over and spend at least 35 hours a week caring for a person getting Attendance Allowance, or Disability Living Allowance (at the middle or highest rate for personal care), or Constant Attendance Allowance (at or above the normal maximum rate with an Industrial Injuries Disablement Benefit, or basic (full day) rate with a War Disablement Pension).

You can’t claim Carer’s Allowance if you are in full-time education or earn more than a certain amount each week. Please see the link to the Directgov website for more details.

There are several ways of making a claim for Carer's Allowance: you can claim online, ask for a claim form to be sent to you or you can download a form. Please see the link to the Directgov Website - How to claim for more details.

Contact Details

TelephoneTelephone 01253 856 123 - Carer's Allowance Unit - you can ring this number between 9 am and 5 pm Monday to Thursday and between 9 am and 4.30 pm Friday
TelephoneTextphone 01772 899 489 - Carer's Allowance Unit - you can ring this number between 9 am and 5 pm Monday to Thursday and 9 am to 4.30 pm Friday.
TelephoneFax 01772 899 354 - Carer's Allowance Unit Fax number
Email Addresscau.customer-services@dwp.gsi.gov.uk - Carer's Allowance Unit email address
TelephoneAddress - Carer's Allowance Unit, Palatine House, Lancaster Road, Preston, PR1 1HB