We have put together a FAQ section with some of our most popular
queries that we are asked, with so much information available on
our website it may be hard to find what you're looking for.
Browse through our FAQ section below to find your answer, let
us know if we're missing anything!
Contact our Refuse and Recycling Team on 01773 841326 or
complete our
Online Request Form and hopefully we can either fix it or
replace it!
If your bin / green bag has broken or gone missing, contact our
Refuse and Recycling Team on 01773 841326 or complete our
Online Request Form and we'll send you a new one!
You can make an application online via our
Planning Portal, alternatively you can view our guidance notes
and download a PDF form
here
.
You can view planning applications
online. You can search a variety of ways including by reference
number, location, or keywords.
You report it to our Environmental Services team on 01773 841335 or
tell us the details by completing our
online
form.
Fly-tipping is a criminal offence, contact us on 01773 841335 and
we'll take the details, or alternatively complete our
online form
and we'll ensure it's followed up.
Fly-posting is a criminal offence, contact us on 01773 841335 and
we'll take the details, alternatively complete our
online form.
Tell our Food Safety Team by completing our
online
form or contact us on 01773 841308 and we'll take the details.
Our Pest Control team can help, contact them on 01773 841335. We
also have a range of
advice
sheets available online and you can request a visit by a Pest
Control Officer by completing our
online form.
You'll need to contact our Planning Team to give them the details,
you can phone them on 01773 841571 or complete our
online enforcement form and we'll look into.
If you want to name or add a new name to the address of your
property, please complete our
online registration form. If you need to register a street name
or number then complete our
online request form. Alternatively contact us 01773 841537.
Report a faulty or missing street name plate by completing our
online request form. Or give us a call on 01773 841571 with the
details.
You can download an application form online by clicking
here. This will need to be returned to our licensing team who
can be contacted on 01773 841637.
Download an application form
here, or alternatively contact our licencing team on 01773
841604.
Download an application form
here, or alternatively contact our licencing team on 01773
841604.
We offer help if you are unable to move your refuse bin or
recycling containers. If you would like to join our Assisted
Collection Scheme you can complete our
online request form or give us a call on 01773 841326 with your
details.
You will firstly need to check if you meet the
criteria for additional capacity for your household waste, once
you're happy you can complete our
online request form or call us on 01773 841326.
Use our
Borough Councillor Lookup to find your local councillor, you
can search by name, ward, and area to find the contact details.
Welcome to Amber Valley, call us on 01773 841440 or return a
Council Tax
Change of Address form to us and we'll get you up and running.
View our
interactive map to view all of our playground locations in
Amber Valley.
There are no regulations on when a person can have a bonfire, any
time of the day is permitted. However, if this is a regular
occurrence you can report this to our Environmental Services team
on 01773 841335.
If you cannot find what you're looking for or want to submit a
question to be displayed on our FAQ, then complete the form below
and it will be passed to our content team.