Contact Customer Services

Our benefits customer services team are here to answer any questions about your Housing Benefit and Council Tax Support.  Feel free to contact us by one of the methods below.

Visit UsVisit us

The team is based at the Town Hall in Ripley, we operate a ticket system so you can drop in without an appointment.  Our opening hours are 9am till 4.30pm every Monday to Friday, apart from Wednesday when we open at 10am.

TelephonePhone us

Call us on 01773 841470 between the hours of 9am till 4.30pm every Monday to Friday, apart from  Wednesday when we open at 10am.

EmailEmail us

Send your email to 

Online FormOnline contact form

Enter your details below along with your query and a member of our benefits customer service team will contact you back. 

Contact Benefits Customer Service

Contact Benefits Customer Service

If the property is in the Amber Valley area please enter the postcode or the first few letters of the street. Otherwise enter the full address in the box below.


Write to usWrite to us

You can send your letter to the benefits team at Amber Valley Borough Council, Town Hall, Ripley, Derbyshire, DE5 3BT 


Contact Details
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Do you need further information?

If for some reason you are unable to find the information which you require on our website, you can contact us by the following methods.

address logoAmber Valley Borough Council, Town Hall, Ripley, Derbyshire, DE5 3BT
address logo01773 841470 *Calls are recorded for quality and training purposes
address logoComplete our online enquiry form
address logoText the word COUNCIL followed by your message to 60060 *Standard network rates apply
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