Request New Refuse and Recycling Containers

To request new or replacement refuse and recycling containers please complete the form below. Your information will be passed to our Environmental Services team who will process your request.

Alternatively you can either contact the team directly on 01773 841326 or email

Please note, requests are checked against your property history to ensure that no duplicate requests are processed. Please allow up to 10 working days for your container to arrive.

*Please note that if you:

  • have six or more permanent residents in the family; or
  • have five permanent residents with 1 child under the age of 3 in nappies; or
  • have a medical condition

and would like to request an additional 140L refuse bin, please do not complete the form below. You will need to check that you qualify for additional capacity first, then complete an additional capacity request form so we can order your extra bin. View criteria and request form here.




Request for new or replacement refuse and recycling containers

First Name:
Contact Number:
Email Address:

Please enter the postcode, click 'Find', then select the address for the property requiring a container:

Property Name or Number:

1. Which refuse container do you require?

2. Which recycling container do you require?

3. What reason do you require the container(s)?

4. Completed by:

Contact Details
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Do you need further information?

If for some reason you are unable to find the information which you require on our website, you can contact us by the following methods.

address logoTown Hall, Ripley, Derbyshire, DE5 3BT
address logo01773 841326 *Calls are recorded for quality and training purposes
address logoComplete our online enquiry form
address logoText the word COUNCIL followed by your message to 60060 *Standard network rates apply
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