Bus Stops and Passes

Gold Cards

How to renew your age related gold card:

  • By phone - 01773 570222 and ask about renewing your card
  • By email - send an email with your name, address, and request to renew your card to enquiry@ambervalley.gov.uk
  • In person - you can visit Ripley Town Centre Office, Monday to Friday, 9am to 4.30pm

You can renew up to 2 weeks in advance. Your new card will be sent to you via Royal Mail.

How to renew your disability gold card:

If you need to renew a disability card, you can use the phone, email or call in person, but you may need to provide further proof documents.

To apply for a new gold card:

You can apply in person or by post only, please see the application form on DCC's website. Or pick up an application form from Ripley Town Centre Office or your local library.


Bus Stops and Shelters

The majority of bus shelters in Derbyshire are owned by the local district or parish council who decide at which bus stop they wish to place shelters. They are also responsible for the maintenance and cleansing of the shelters.

The County Council check that the chosen location meets the road safety requirements, e.g. visibility sightlines for traffic emerging from nearby road junctions or driveways and adequate footway widths. No bus shelter can be erected until planning permission has been obtained.

Contact Details
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Do you need further information?

If for some reason you are unable to find the information which you require on our website, you can contact us by the following methods.

address logoPublic Transport Unit, Derbyshire County Council, County Hall, Matlock, Derbyshire, DE4 3AG
address logo01629 533190 *Calls are recorded for quality and training purposes
address logopublic.transport@derbyshire.gov.uk
address logoComplete our online enquiry form
address logoText the word COUNCIL followed by your message to 60060 *Standard network rates apply
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