Q: "My recycling bin has gone missing, where can I get a new one?"

A: "If your bin / green bag has broken or gone missing, contact our Refuse and Recycling Team on 01773 841326 or complete our Online Request Form and we'll send you a new one! "

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Q: "I want to contact the Police but do not need to ring 999 as it is not an emergency, who do I call? "

A: "Please dial 101 from any phone to contact the police in a non-emergency. "

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Amber Valley Borough Council is committed to making a difference for Amber Valley. This includes a commitment to listen to, consult with, act on feedback and involve our communities in our services and decisions.

You can give us your views by:

  • Letting us know what you think about council services
  • Responding to Consultation exercises
  • Joining the Council's Consultation Panel - apply online
  • Coming along to Cabinet in the Community meetings
  • Speaking at the public speaking slots at council meetings
  • Contacting your local councillor
  • Asking a Borough Councillor to refer an issue to the Scrutiny Committee for consideration
  • Setting up a petition
  • Attending public meetings

You can pay for any of the following via our Payment Page:

Council Tax
Reference number is nine digits and starts with 8
Business Rates
Reference number is nine digits and starts with 1
Reference number (Invoice Number) is seven digits

Housing Benefit Overpayment Invoices

Reference number is seven digits


 Further information and other ways to pay

*Please note that the Council makes a charge of 1.4% for any payments made by credit card. This is to help offset the charges which the Council has to pay to the card companies. There is no charge for payment by debit card.

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