Q: "I want to apply for Housing Benefit and Council Tax Benefit, what do I need to do?"

A: "You can check your benefit entitlement by using our online calculator, once you want to make a claim you will need to complete a Housing Benefit and Council Tax Benefit application form and return this to us. Alternatively contact the Benefits Customer Services team on 01773 841470. "

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Q: "I need some advice regarding my private landlord? "

A: "You can phone Nacro on 01773 600424 for generic tenancy support to anyone aged 16 to 65. For issues of disrepair or housing standards you can call us on 01773 570222 and a member of our team will help you. "

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Amber Valley Borough Council is committed to making a difference for Amber Valley. This includes a commitment to listen to, consult with, act on feedback and involve our communities in our services and decisions.

You can give us your views by:

  • Letting us know what you think about council services
  • Responding to Consultation exercises
  • Joining the Council's Consultation Panel - apply online
  • Coming along to Cabinet in the Community meetings
  • Speaking at the public speaking slots at council meetings
  • Contacting your local councillor
  • Asking a Borough Councillor to refer an issue to the Scrutiny Committee for consideration
  • Setting up a petition
  • Attending public meetings

You can pay for any of the following via our Payment Page:

Council Tax
Reference number is nine digits and starts with 8
Business Rates
Reference number is nine digits and starts with 1
Reference number (Invoice Number) is seven digits

Housing Benefit Overpayment Invoices

Reference number is seven digits


 Further information and other ways to pay

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