Q: "My family is getting bigger and I need a bigger bin, can I apply for one?"


A: "You will firstly need to check if you meet the criteria for additional capacity for your household waste, once you're happy you can complete our online request form or call us on 01773 841326. "


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Q: "I live in a Futures Homescape property and my boiler has stopped working? "


A: "As your property is owned by Futures Homescape Ltd you will need to contact them on 01773 573100 to arrange a repair. Alternatively visit their website for further information. "


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Amber Valley Borough Council is committed to making a difference for Amber Valley. This includes a commitment to listen to, consult with, act on feedback and involve our communities in our services and decisions.

You can give us your views by:

  • Letting us know what you think about council services
  • Responding to Consultation exercises
  • Joining the Council's Consultation Panel - apply online
  • Coming along to Cabinet in the Community meetings
  • Speaking at the public speaking slots at council meetings
  • Contacting your local councillor
  • Asking a Borough Councillor to refer an issue to the Scrutiny Committee for consideration
  • Setting up a petition
  • Attending public meetings


You can pay for any of the following via our Payment Page:

Council Tax
Reference number is nine digits and starts with 8
Business Rates
Reference number is nine digits and starts with 1
Invoices
Reference number (Invoice Number) is seven digits

Housing Benefit Overpayment Invoices

Reference number is seven digits

 

 Further information and other ways to pay

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