FAQ Icon

I have seen an empty property I would like to buy how can I find out who the owner is?

The Land Registry may have the details of the current owner. You can find these at www.landregistry.gov.uk

Can the Council let my property for me?

The Council can arrange for potential tenants to be referred to you for your consideration. We can also put you in contact with a partner who can lease your property for 5 years and take care of all property and tenancy management responsibilities throughout his time. You will also be paid a guaranteed monthly income throughout this time. The income received is assessed on an individual property basis.


Does the Council give any grants to help renovate empty properties?

The Council no longer offers grants from its own resources but from time to time we can help you access grants or loans or reduced-cost energy efficiency measures. Contact the Empty Property Officer on 01773 841340 to see what is currently available.

How do I report an empty property?

Contact the Council's Empty Property Officer on 01773 841340.

Who do I contact if I am homeless?

Amber Valley Borough Council’s Homelessness and housing advice service is provided by Futures Housing Group. Contact details are 0300 456 2531 or email enquiries@futureshg.co.uk. If you are homeless due to an emergency situation outside of office hours (after 5pm) or at the weekend or bank holidays, please telephone Call Derbyshire for advice and assistance on 08456 058058 or 01629 532600.

Can I get help to adapt my home for my partner who has a disability?

The Council provides means tested Disabled Facilities Grants to provide major adaptations to your home for the benefit of disabled persons.


I have a problem with my private rented landlord, what should I do?

Depending on what your problem is, then we might be able to help.  View our " Problems with your Rented Home" page where you will find a more detailed FAQ.




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Do you need further information?

If for some reason you are unable to find the information which you require on our website, you can contact us by the following methods.

address logoAmber Valley Borough Council, Town Hall, Market Place, Ripley, Derbyshire, DE5 3BT
address logo01773 841335 *Calls are recorded for quality and training purposes
address logoeh.housing@ambervalley.gov.uk
address logoComplete our online enquiry form
address logoText the word COUNCIL followed by your message to 60060 *Standard network rates apply
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