With Coronavirus (COVID-19) now affecting many areas of our services to the residents and businesses of Amber Valley, we are keen to keep you right up-to-date with the changes we are being forced to make. Read more about your council services.
If you have a complaint about any food you have purchased the food safety team may investigate the complaint where there is a public health significance. Follow the procedure below.
Complaint regarding the quality of food such as weight, quantity or labelling should be made to Derbyshire Trading Standards.
Use the online reporting form below and refer to our guidance leaflet on what you can expect from the food safety team if they investigate a food compliant. Please ensure you complete all contact based fields to ensure we can follow up your complaints and take appropriate actions. The council will not validate anonymous complaints.
If the food complaint is perishable, it should be stored in the fridge/freezer.
Environmental services will require you to give details of:
Your complaint details will be passed to an officer to deal with. You may be contacted for further information. We may forward your details to the relevant local authority where the food was produced, to investigate the complaint as necessary.
Contact the team directly on 01773 841335 or email email@example.com