Council tax

About your council tax

The council tax is a local tax set by local councils to help pay for local services. There is one council tax bill for each domestic dwelling, whether it is a house, bungalow, flat, maisonette, mobile home or houseboat, and whether it is owned or rented. There are around 58,000 domestic dwellings in Amber Valley.

Each dwelling is placed on a valuation list in one of eight valuation bands, ranging from A to H. The list will show only the band to which your home has been allocated, not its actual value. If you would like to find out the council tax banding of a specific property in England and Wales you may do so by contact the Valuation Office Agency.

Residents are warned to be on their guard against telephone scammers offering a council tax refund. You should never give out personal details over the phone or by email. If you have any doubts relating to council tax, you should ring the council on 01773 841440. You can report this crime by visiting

Can I appeal against my property’s valuation band?

The Valuation Office Agency (VOA) values domestic properties for council tax. This valuation is used to set your council tax band. You might need to contact the VOA if you think your council tax band is wrong.

You can find out more about when you can challenge your band and what you need to do at If you challenge your band, you must continue to pay your council tax at your current band until your appeal is decided.

You can contact the VOA at If you are unable to use the online service you can also contact the VOA on 03000 501 501. 

Where there is a need to write to the VOA, for example for accessibility reasons, write to their Durham address. As they are centralising all their post to this office:

Valuation Office Agency
Durham Customer Service Centre
Wycliffe House
Green Lane

Your council tax pays for the services we all rely on like roads, schools, public transport, waste disposal and libraries. But it does so much more than that - it pays for those services that few of us use. But we need them - our communities need them.

Council tax helps provide:

  • Protection for children who are at risk
  • Home and residential care for the elderly
  • Special education for children with learning difficulties
  • Support for elderly, vulnerable and disabled people

So if you think you get little for your council tax - think again. Even if you don't need every service we provide - someone in your family or living near to you does, and you might need them too at some point in your life.

Popular pages within council tax

Need further help or information?

Contact the team directly on 01773 841440 or email