CCTV - public open spaces

CCTV locations

Location Town
Bus station Alfreton
High Street / Chapel Street Alfreton
Institute Lane Alfreton
Bridge Street opposite Derwent Street Belper
Market Place (outside Premier Stores) Belper
King Street Belper
Church Street / Market Street Heanor
Market Place (near toilet block) Heanor
Market Street / Church Street (opposite Ray Street) Heanor
Red Lion Square Heanor
Grosvenor Road Ripley
Market Place (opposite White Lion pub) Ripley
Oxford Street Ripley
Nottingham Road / Church Street Ripley
Opposite Booth Street Ripley


Obtaining CCTV footage

It may be possible to obtain copies of CCTV footage relating to incidents affecting you or your property. This may be as part of insurance claims, damage to property, civil claims, and, similar such enquiries. However, due to data protection laws, it is likely that most requests to gain or view footage, will not be permitted.

This is because we must adhere to various prohibitions within legislation. This said, each request will be assessed on a case-by-case basis.

It is possible for anyone to request to view data of themselves if they think they may have been captured on CCTV. However, due to data protection laws, it is not permitted for you to view images where other people in the recording can be identified.

If the footage is required for the detection and investigation of a crime, then the footage will be reserved for the Police. In such circumstances, you, your insurer, or your solicitor will need to contact them directly for a copy.

How to make an enquiry about CCTV footage

Under data protection law, you will not be able to request footage relating to any other persons without their express consent and identification being provided.  

To make an enquiry to find out if the incident was caught on camera and is held by us, you must:

  • Be clear and exact about time, date and place (within one hour of accuracy)
  • Why you are requesting such CCTV
  • Prove your identity. We need evidence that your enquiry is genuine. You will need to provide at least two proofs of identity, such as a driving licence, passport, recent utility bill etc.
  • Prove ownership if the enquiry relates to your car, property, etc.
  • If any insurance body or investigation authority are involved

Complete our online cctv footage request form if you feel that you have a request that can be sanctioned.

Requests from insurers or other agents

If you are an insurer or other agent, requesting footage on behalf of your client you will be required to provide a letter on letter-headed paper confirming your client's details, the basis for which you are seeking this information, and confirming that you are authorised to request this information by your client. Further evidence may be sought by Amber Valley Borough Council if required.

Investigation authorities

Investigation authorities such as the Police, Environment Agency, Health and Safety Executive, Department of Work and Pensions, and other such agencies, should submit their requests for the supply of footage directly to us, where they may be processed.

What happens next

CCTV enquiries will normally be completed and responded to within 5 working days.

If footage of the incident is held and is required, the council will release the footage to you.

Please be aware that CCTV footage is held for a maximum of 31 days, after which it is destroyed. If the incident you wish to enquire about occurred more than 31 days ago, please do not submit an enquiry, as the footage will have already been destroyed.

Privacy impact assessment

Privacy Impact Assessments (PIA) are recommended in the Surveillance Camera Code of Practice, issued by the Surveillance Camera Commissioner in June 2013 in accordance with Section 30 (1) (a) of The Protection of Freedom Act 2012. The purpose of the PIA is to ensure that privacy risks are minimised while allowing the aims of the project to be met whenever possible by taking into account the CCTV camera or system effect on individuals and their privacy, with regular reviews to ensure its use remains justified.

Contacting our community safety team directly

Our community safety team can be contacted directly on 01773 570222 ext 1652, or emailed at communitysafety@ambervalley.gov.uk. Please note that the extension number and email inbox is only monitored during our office opening hours.

Need further help or information?

Contact the team directly on 01773 570222 ext 1652 or email communitysafety@ambervalley.gov.uk

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