Our licensing team has been made aware of further licence fee scams in which fraudsters have contacted alcohol licence holders asserting that their licence has expired and that a renewal payment is required.
The advice we gave in September 2024 remains the same.
Amber Valley Borough Council would not contact a licence holder to demand payment over the phone; all annual fee payment requests are made via invoice and follow-up reminders which detail methods by which the licence holder can contact the us to make payment.
Should there be a requirement to do so, for example when a payment is late or a correspondence address has been changed and the Licensing team has not been informed, a licence holder may be contacted by phone to investigate. Payment would not be requested or taken during this call; rather contact information would be obtained in order to redirect the invoice.
Should you receive a call that you believe to be fraudulent, please make no payments, instead contact our licensing team on 01773 570222.
The licensing team is responsible for the administration and enforcement of a wide range of licences, permits, consents and registrations.
It is strongly recommended that you familiarise yourself with our policies and procedures and licensing fees before submitting any application.
Local authorities have a duty to maintain certain registers of licences issued, these public registers can be viewed in our licensing registers section.
If you need to meet in person with a member of the team you will require an appointment. We are unable to guarantee an available officer for anyone turning up without a prior appointment and access to a staff member may not be possible in these circumstances. Please contact us if you wish to make an appointment.
Contact the team directly on 01773 570222 or email licensing@ambervalley.gov.uk
