Missed bins and service disruptions

With Coronavirus (COVID-19) now affecting many areas of our services to the residents and businesses of Amber Valley, we are keen to keep you right up-to-date with the changes we are being forced to make. Read more about your council services.

Garden waste collections restarted on Monday 9 November 2020. Please present your garden waste bins on your next scheduled collection. Please note that we will not be able to take bags of garden waste by the side of the bin, this is to ensure the crews can have the best possible chance of completing collections on the scheduled day.

Sometimes we will be unable to collect your waste on your scheduled bin collection date, this may be because our vehicles cannot access a road due to parked cars, adverse weather or there may be unforeseen delays to the service.

If your road is affected please leave your bin out and we will attempt to empty your bin within 48 hours of the normal collection day. If we cannot collect within this time frame residents can put out:

  • Next refuse collection - three extra bags of refuse
  • Next recycling collection - extra recycling will be collected throughout the year

Affected roads

Added date Affected areas/streets Issue End date

If your street is not listed above but your bin has been missed, please contact our refuse team directly using the details below.

Need further help or information?

Contact the team directly on 01773 841326 or email refuse@ambervalley.gov.uk