Duty of care transfer note

A Duty of Care Waste Transfer Note is a legal document that needs to be completed every year. You'll need your customer number which was provided to you in your duty of care email. 

4 easy steps to complete your annual Duty of Care Waste Transfer Note

1. Click on the service you have using the following links - recycling collection or refuse collection (if you have both then you will need to complete a form for each service)
2. Input your customer number (which is in your email reminder)
3. Check you have the correct business name and address.
4. If nothing has changed since last year, then just input your email address in the space provided and press: proceed to payment (if your details have changed, then please call the team on 01773 841453 who will advise you what to do next). 

Please note that there is an administration fee of £20 for each duty of care waste transfer note to be emailed to you.

After you have paid the £20 fee the documentation will be emailed to you within 10 working days.

You have then completed your annual Duty of Care waste transfer note for 2025/26.

Polite reminder - can customers ensure their 2025/26 duty of care transfer notes are completed before 1 April 2025.

Contact the team directly on 01773 841453 or email tradewaste@ambervalley.gov.uk