With Coronavirus (COVID-19) now affecting many areas of our services to the residents and businesses of Amber Valley, we are keen to keep you right up-to-date with the changes we are being forced to make. Read more about your council services.
Compensation for suspended collections
The council apologises for any inconvenience caused due to the service suspension on 1 April 2020 caused by the Covid 19 pandemic.
To compensate current subscribers for the three missed garden waste collections due to the suspension, the council is intending to reduce the cost of your next years’ service by £6 (the cost of the 3 collections).
Thank you for your understanding and patience in these unprecedented times.
Garden waste will be collected from Monday 24 February 2020 and finish on Friday 27 November 2020.
The garden waste collection service is available to all residents in Amber Valley except for residents who either have their waste collected in bags or use communal waste facilities.
For garden waste customers who already have a bin, the cost of the collection service has remained at last years price of:
New customers who wish to receive the garden waste service will pay:
Customers can order a second garden waste bin for their property and this will cost:
Customers that already have more than one garden waste bin will pay:
The easiest way to pay for your garden waste bin is:
Residents are encouraged to pay now for the garden waste service.
Paying early ensures customers have sufficient time to receive their 2020 tamper proof bin sticker and any new bin(s) they have ordered. Please note that at busy times it may take up to 15 working days to process requests to join the service.
Therefore, if customers are not signed up by early January 2020 they may not receive their sticker and or new bins before collections start.
Garden waste bins without a 2020 tamper proof sticker attached will not be emptied.
Customers can sign up for the garden waste service throughout the collection year. However, the cost of the service will remain at £40 for the year and will not be reduced.
Any missed garden waste collections due to payments not being received in time will not be refunded.
After paying for the 2020 service, customers will receive a letter from the council which contains their tamper proof garden waste bin sticker and collection dates.
The 2020 bin sticker must be fixed to the back of the garden waste bin to prove the collection fee has been paid. Any missed garden waste collections due to stickers not being placed on the bin, will not be refunded.
Customers can also use the bin collection dates page to find out when their garden waste bin will be emptied.
The garden waste bin collection dates are written on the back of the letter containing the 2020 sticker. Customers should keep their letter so they know when their garden waste bin will be collected.
If you are an existing customer and you do not wish to receive the garden waste service in 2020, please note that the council does not intend to remove your garden waste bin.
If you do not wish to use the garden waste service and would prefer to compost at home, you can purchase a discounted compost bin through the scheme run by Derbyshire County Council.
Participating in the garden waste service is beneficial to the environment and residents too! The service ensures that residents can easily get rid of their garden waste throughout the growing season.
Your garden waste is taken to a site in Derbyshire for composting. Using specialist equipment a waste contractor shreds and grades the garden waste. The shredded garden waste is then shaped into windrows to rot down to produce compost. At the end of the decomposition process the final product is a compost / soil improver that is re-used instead of being disposed of in a landfill site.
View our five year graph that shows over the past 5 years residents in Amber Valley have helped the council collect just over 21,000 tonnes of garden waste! Well done Amber Valley!
Just to help you visualise what a brilliant effort you have made 1 tonne of waste weighs the equivalent of a small / medium sized car. This means that residents in Amber Valley have helped to prevent the equivalent weight (in garden waste) of 21,000 cars being disposed of! Thank you for supporting this service!
Contact the team directly on 01773 841326 or email firstname.lastname@example.org