To request a repair or replacement of refuse or recycling containers please complete the form below. Your information will be passed to our Environmental Services team who will process your request.
Alternatively, you can either contact the team directly on 01773 841326 or email refuse@ambervalley.gov.uk.
Please note, requests are checked against your property history to ensure that no duplicate requests are processed.
The council will deliver a new container as soon as possible.
If you are moving or have moved into a new build property and don't appear to have any bins, please read our new build bin page and complete our online request form.
Please note that if you:
and would like to request an additional 140L refuse bin, please do not complete the form below. You will need to check that you qualify for additional capacity first, then complete an additional capacity request form so we can order your extra bin.
There are currently severe delays for container delivery, the council apologises for the disruption to the service and is working hard to catch up on deliveries as soon as possible.
Contact the team directly on 01773 841326 or email refuse@ambervalley.gov.uk