Request a new bin

To request new or replacement refuse and recycling containers please complete the form below. Your information will be passed to our Environmental Services team who will process your request.

Alternatively you can either contact the team directly on 01773 841326 or email refuse@ambervalley.gov.uk.

Please note, requests are checked against your property history to ensure that no duplicate requests are processed. Please allow up to 10 working days for your container to arrive.

Please note that if you:

  • have six or more permanent residents in the family; or
  • have five permanent residents with 1 child under the age of 3 in nappies; or
  • have a medical condition

and would like to request an additional 140L refuse bin, please do not complete the form below. You will need to check that you qualify for additional capacity first, then complete an additional capacity request form so we can order your extra bin.

Request new refuse or recycling containers
Your details
Which bin do you need
Reason for request

 

Need further help or information?

Contact the team directly on 01773 841326 or email refuse@ambervalley.gov.uk